What is the SafetyWing card and how does it benefit your employees?

The SafetyWing card is designed to simplify access to healthcare for employees enrolled in the SafetyWing Remote Health plan. It allows employees to pay for eligible day-to-day health expenses, such as visits to doctors, pharmacies, or labs, without needing to cover the cost upfront and wait for reimbursement.


The card functions like any MasterCard debit card and is accepted globally at healthcare providers and vendors that take MasterCard. For approved expenses under US$150, employees can simply swipe, insert, or tap their card instead of paying out of pocket.


Why is this card relevant to your team?

Traditionally, under SafetyWing, employees have been required to pay for non-emergency medical expenses under US$250 themselves and submit a claim for reimbursement, typically processed within 3–5 business days. While efficient, this process can still create financial inconvenience for some employees.


The SafetyWing card removes this friction for smaller health-related expenses (up to US$150), allowing for a direct, upfront payment. This enhances the employee experience by making access to care more seamless and reducing the need for personal funds.


Where can the card be used?

The SafetyWing card can be used at any public or private healthcare provider, pharmacy, or testing lab worldwide that accepts MasterCard debit cards. SafetyWing does not require employees to visit in-network providers, giving them more flexibility in choosing their care.


How does an employee use the card?

  1. Once an eligible employee opts in, the card will arrive in approximately 1–3 weeks, depending on their location.

  2. The employee activates the card using the instructions included in the welcome packet.

  3. It can then be used immediately for eligible healthcare expenses under their Remote Health policy.

  4. Employees are still required to collect supporting documents (e.g., medical reports, prescriptions, itemized invoices) from the provider.

  5. To continue using the card, they must complete the auto-generated claim in their SafetyWing dashboard to recharge the card balance.


Eligibility and enrollment

This benefit is only available to employees currently enrolled in SafetyWing’s Remote Health plan. If an employee is not yet enrolled and you’d like them to be, this can be arranged through your Horizons point of contact. Please note that clients hold full decision-making authority over which employees are enrolled in the plan.


Support and questions

For any questions about how the card works or coverage details, employees should reach out directly to SafetyWing. Horizons can support with any enrollment-related questions or next steps on your end.

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