How can an employee be removed from the health plan with SafetyWing?

Horizons partners with SafetyWing to provide Remote Health, an employer-paid, global health insurance plan designed as a 12-month commitment, running from August through July. Once enrolled, employees are covered for the full policy term, and opting out or removing them mid-year is generally not permitted unless specific qualifying events occur.


Removing an Employee Outside of Open Enrollment

Employees cannot be removed from the Remote Health plan outside of the annual open enrollment period unless one of the following qualifying life events applies:

  • End of employment

  • Relocation to a country not supported by Remote Health

If one of these situations applies, please contact Horizons Support at support@joinhorizons.com to process the removal.


Important:

  • Once an employee’s policy is cancelled, it cannot be reinstated. The employee and any dependents will not be eligible to re-enroll until the next renewal period.

  • Removals are processed only on the 14th or 30th/31st of each month.

  • Please provide at least 3 working days’ notice before the desired cancellation date.


Making Mid-Year Changes Due to Life Events

Certain updates to an employee’s coverage (such as adding or removing dependents) are allowed mid-year if a qualifying life event occurs. These include:

  • Marriage or divorce

  • Birth or adoption of a child

  • Entering or ending a domestic partnership

Please note that as this is an employer-sponsored plan, only clients (employers) can request these changes. Employees cannot directly make updates or pay for coverage themselves.


Changes Allowed Only During Open Enrollment

The following changes can only be made during open enrollment or when initially enrolling a new employee:

  • Switching between Standard, Premium, or Premium Plus plans

  • Adding or removing dependents

All dependents must share the same plan type and start date as the principal (employee).


Next Open Enrollment Period:
June 11 – July 9, 2025

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